Delivery

Delivery

 

In Stock Items

 

Items will be dispatched from our warehouse around 3 working days (exclude public holiday) after payment transfer is completed.

 


Pre-order Items

 

Items will be dispatched from our warehouse around 14 working days (exclude public holiday) after payment transfer is completed. 

 

Reminders:  if orders contain both in stock and pre-order items, they will be shipped out together when all the items are ready for delivery.

 

 

Out of Stock & Discontinue of Pre-order Items


We try our utmost to order the items from Korea wholesales for you, however, the product life cycle in Korean fashion is comparatively short, as a fashion online shop, we place orders to Korea once confirmed by customers, meanwhile, items are selling in Korean market, occasionally items may run out of stock and discontinue quickly in Korea. 

 

In case item is currently out of stock in Korea, delivery time is comparatively longer. As it takes time for reproduction, delivery time may be more than 14 working days (exclude public holiday). If delivery time is longer than our target delivery date, we will inform you once we receive any update from Korea.  Please kindly understand that we are not able to cancel pre-order with Korea wholesales once order is confirmed, please be patient when waiting for the pre-order item.

 

If item is discontinued in Korea, we will inform you immediately once we receive any update from Korea and a full refund in the form of store credit will be returned to your shopping account.  At any time, you can use the store credit to exchange other items instead.  If you do not like other items, you can also request a cash refund, refund will be issued as same form as the original payment.

 

Track & Trace 

 

A tracking number will be given to you by e-mail once your order is dispatched from our warehouse.  You can use this tracking number to track delivery status at courier official web site.

 

Hong Kong Shipment

 

All Hong Kong orders will be sent by S.F. Express. We offer FREE courier service to Industrial & Commercial address (except remote area), and FREE self pick up service at S.F. Express service centers / S.F. Stores.


S.F. Express Service Center Locations 

http://www.sf-express.com/hk/en/others/Contact_Us/SF_service_center_address/

S.F. Store Locations 

http://www.sf-express.com/hk/en/others/Contact_Us/SF_store_address/


*** Please kindly note that shipments deliver to residential areas or office address at remote areas, customer will need to add surcharge $30 when check out your order.


Hong Kong’s remote areas are as follows:

New Territories : Ma On Shan / Sai Kung / Sham Tseng / Tin Shui Wai / Tiu Keng Leng / Tseung Kwan O / Clear Water Bay / Shatin / Tai Po / Fanling / Sheung Shui / Yuen Long / Tuen Mun / Tai Wai and etc.


Hong Kong Island : Shek O / Stanley / Repulse Bay / Tai Tam / Deep Water Bay and etc.

Outlying Islands : Lantau Island (Tung Chung / Discovery Bay / Chap Lap Kok [includes Hong Kong International Airport] / Hong Kong Disneyland / Mui Wo / Pui O / Cheung Sha / Tong Fuk / Shek Pik / Ngong Ping / Tai O) and etc.
Ma Wan / Cheung Chau / Lamma Island / Peng Chau and etc.


Exceptional areas (not classified as remote areas)

http://www.sf-express.com/hk/en/download/Remote_area_EN.pdf

 

Shipments deliver to Industrial & Commercial address require around 1-2 business days after orders are dispatched from our warehouse.

 

Shipments deliver to Residential areas or those office address at remote areas require around 2-3 business days after orders are dispatched from our warehouse. 

 

Delivery Time

 

Courier will arrange delivery from Monday to Friday (except public holidays), 9:00a.m. – 18:00p.m. 

 

 

Macau Shipment

 
We offer FREE door to door courier service to Macau customers once purchased over HK$1200.

If order is below HK$1200, we will arrange courier collect (recommended as courier will collect courier charge based on the actual weight of parcel) or courier prepaid (flat rate $50) by S.F. Express.

Shipments deliver to Macau require around 2 - 3 business days after orders are dispatched from our Hong Kong warehouse.  

 

Mainland China

We offer FREE door to door courier service to Mainland China customers once purchased over HK$2500.

If order is below HK$2500, we will arrange courier collect (recommended as courier will collect courier charge based on the actual weight of parcel) or courier prepaid (flat rate $150) by S.F. Express.

Shipments deliver to Mainland China require around 3 - 5 business days after orders are dispatched from our Hong Kong warehouse.  


Please find S.F. Express courier collect table (HKD) as below for your reference:

Weight

South China

East, Southeast China           

Central, West, North China          

 Macau      

Below 1KG

55

66

68

36

Below 2KG

64

84

90

46

Below 3KG

79

113

126

57

Below 4KG

90

139

157

70

Below 5KG

100

165

187

83


Freight charge & fuel surcharge may change from time to time; you can find the most updated courier charge at the link below: 

http://www.sf-express.com/hk/en/delivery_step/enquiry/rate_enquiry.html

  

Other International Shipment

 

We offer FREE delivery to international customers (except Mainland China/ Macau) by registered airmail once purchased over HK$3,000

 

If order below HK$3,000, delivery charge will be added into your order when order check out, delivery charge : flat rate HK$150* by registered airmail

 

After orders are dispatched from our Hong Kong warehouse, estimated delivery time 5 – 10 working days (except public holidays)

 

* Applicable custom fees, taxes and duties are the sole responsibility of the customers.

If you have any queries, please feel free to contact us by e-mail cs@lazynoon.hk

 

 

發送貨品

 

 

庫存商品

 

商品會於付款完成後,大約3個工作天(不包括公眾假期)從我們的倉庫寄出。

 

 

預購商品

 

商品會於付款完成後,大約14個工作天(不包括公眾假期)從我們的倉庫寄出。

 

提示:如訂單內包括有庫存及預購商品,我們將等待全部商品到貨後一併寄出。

 

 

預購商品缺貨或停

 

我們將以最大的努力從韓國批發商為你訂購商品,但因商品在我們的網店發售同時會在韓國國內出售,而且韓國的時裝產品週期相應較短,偶然預購商品會出現缺貨或停產的情況。

如遇預購商品暫時缺貨,發送時間將相應較長。因商品製作需時,商品發送時間有機會多於14個工作天(不包括公眾假期)。如預購商品超出原定貨期,我們會及時通知你。經韓國批發商確認訂單後,所有預購商品的訂單均不能取消,敬希你們於商品製作期間能耐心等待。

如遇商品停產,我們會及時通知你,並把貨款以店舖購物現金存到你的購物賬戶。任何時間及情況下,你都可以使用此店舖購物現金換購其他商品。如你暫時沒有心儀的商品,亦可申請退回全數款項,我們將會依照當初的付款方式退款。

 

貨件追蹤

 

當您的訂單從我們的倉庫寄出後,我們將通過電子郵件提供一個追蹤編碼給你。你可以使用這個追蹤編碼,到速遞公司的網站追蹤訂單的運送狀況。

 

 

香港訂單發送

 

所有香港訂單,均由順豐速運寄出,我們提供免費快遞服務到工商業區公司地址(偏遠地區除外)或免費提供順豐速運服務中心/順豐站自取件服務
順豐分店遍佈港九新界及離島,提供更加彈性方便的取件服務,無需在家中等候,只需1﹣2個工作天就可以取件。

順豐速運服務中心地址 

http://www.sf-express.com/hk/tc/others/Contact_Us/SF_service_center_address/

順豐站地址

http://www.sf-express.com/hk/tc/others/Contact_Us/SF_store_address/


*** 請注意:如閣下提供的是住址或位於偏遠地區的公司地址,付款前請加偏遠附加費 HK30 入訂單內 。

偏遠地區包括:

新界:馬鞍山/西貢/沙田/大圍 /深井/調景嶺/將軍澳/清水灣/
大埔/粉嶺/上水/元朗/屯門/天水圍等

香港島:石澳,赤柱,淺水灣,大潭,深水灣等

離島: 大嶼山 (東涌/愉景灣/赤鱲角[包括香港國際機場]/香港迪士尼/梅窩/貝澳/長沙/塘福/石壁/昂坪/大澳)馬灣/長洲/南丫島/坪洲


部份偏遠地點可豁免附加費,有關範圍可參閱以下連結

http://www.sf-express.com/hk/tc/download/Remote_area_TC.pdf


貨品從我們的倉庫發出後,經由速遞公司送到工商業區,另外需時約12個工作天。

 

貨品從我們的倉庫發出後,經由速遞公司送到住宅區或偏遠地區公司地址,另外需時約23個工作天。

 

 

派送時間

 

快遞送貨時間為星期一至星期五(公眾假期除外)上午9:00 – 下午18:00

 

澳門的訂單發送

 

如澳門訂單超過港幣$1200,我們將提供免費速遞服務。

 

如訂單是港幣$1200以下,我們可安排順豐速運到付(建議使用,因速運公司會按貨品的實際重量收費)或可選擇均一收費 $50 的寄付服務。


貨品從香港的倉庫發出後,經由順豐速運送到澳門,另外需時約2﹣3個工作天。


中國地訂單發送

如中國內地訂單超過港幣$2500,我們將提供免費速遞服務。

 

如訂單是港幣 $2500以下,我們可安排順豐速運到付(建議使用,因速運公司會按貨品的實際重量收費)或可選擇均一收費 $150的寄付服務。


貨品從香港的倉庫發出後,經由順豐速運送到中國,另外需時約3 - 5個工作天。


順豐速運到付運費(港幣)可參考以下例表 :

      重量

華南

    華東/ 東南

華中/華西/華北

      澳門

1公斤以下

55

66

68

36

2公斤以下

64

84

90

46

3公斤以下

79

113

126

57

4公斤以下

90

139

157

70

5公斤以下

100

165

187

83

 

 

運費及燃油附加費可能會隨時變更,你可以在以下連結找到最新的速遞運費:

http://www.sf-express.com/hk/tc/delivery_step/enquiry/rate_enquiry.html

  

其他地區的訂單發送

 

香港/中國/澳門以外的國家,如訂單超過港幣 $3000,我們將提供免費的空郵掛號服務。

 

如訂單是港幣$3000以下,運費將於你下單時加到你的訂單當中; 空郵掛號服務費:均一律收取港幣$150* 

 

貨品從香港的倉庫發出後,另外需時約 5 ﹣10個工作天 (公眾假期除外)

 

*用戶需自行繳付關稅、進口稅、商品及服務稅、增值稅或其他進口銷售稅項,顧客需在簽收商品時繳付相關費用。 

如有任何查詢,歡迎電郵到cs@lazynoon.hk與我們聯絡。

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